Cloud

Cloud

Avaya cloud-based solutions let you pay as you grow, provide the latest endpoints and applications, and support business processes that drive success. For any size business, we deliver Cloud Your Way on a fully open architecture that supports flexibility, reliability, security and scaling. We help you transfer the burden of technical and architectural maintenance to your cloud partners, so you can concentrate on solving business problems.

Customer Experience & Contact Center

Customer Experience & Contact Center

Customer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Avaya offers contact center solutions that enable you to build a customized portfolio of applications―to drive stronger customer engagement and promote higher customer lifetime value.

Customer Experience & Contact Center

Customer Experience & Contact Center

Customer Experience & Contact Center is the discipline of treating customer relationships as assets, to transform your satisfied customers into loyal customers, and loyal customers into advocates. To this end, omnichannel experience provides the right media at the right time, enabling persistent conversation and consistent experience via context. Enterprise-wide engagement puts customers at the heart of your business, and through actionable insights you understand customer preferences. To explore solutions for better managing your customer experience, contact Avaya or an Avaya Authorized Partner.

Cloud

Cloud

Avaya offers subscription services hosted in the cloud for high-performance video conferencing, voice over IP, unified communications, and remote collaboration. With each of these easy-to-use services, you eliminate capital investment and gain the ability to scale the services to meet your changing needs. Contact Avaya or an Avaya Authorized Partner to start a conversation about cloud-based communications for your business.

Unified Communications

Unified Communications

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Contact Avaya or an Avaya Authorized Partner to start defining the right unified communications solution for your business.

Have Questions?

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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