Employment Prospect Form for STC Job Fair Please feel free to explore our website and find out more about us and what we do. What are we looking for? Motivated individuals with the same passion for IT that we have.Entry Level or Internship PositionAble to provide Level 1 Tech SupportAble to resolve general IT support requests from customers and clientsAnswering customer and client questions regarding computer systemsGathering and analyzing data to diagnose problems with computer systemsChanging configurations, settings, and permissions to fix computer issuesInstall new software and hardware drivers and update existing ones as neededUpdate customers on the status of their service requestsDocumenting the service request and updating tickets as neededOpen to learn and shareProblem-solving skillsGood telephone and communication skills.